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Privacy policy

Updated: 14.08.2024

1. Data Controller

The Data Controller is KrakowPlaces Dariia Symanko, ul. Wizjonerów 7/111, 31-356 Kraków, NIP: 6772511494, REGON: 528856821.
Contact regarding personal data: contact@krakowplaces.com

2. Scope and Purpose of Data Processing

We process personal data for the following purposes:

  • processing and handling of orders,
  • maintaining accounting and tax records,
  • handling complaints and returns,
  • sending marketing information (e.g., newsletters) – only with your consent.

Legal bases of processing:

  • Art. 6(1)(b) GDPR – performance of a contract,
  • Art. 6(1)(c) GDPR – legal obligation (e.g., taxes),
  • Art. 6(1)(a) GDPR – consent (e.g., newsletter).

3. Data Sharing

Your data may only be transferred to entities cooperating in order fulfillment, in particular:

  • courier companies and postal operators,
  • accounting, legal, and IT service providers,
  • payment service providers.

We do not sell or share your personal data with other entities for marketing purposes.

4. Data Retention

We store data for the period necessary to fulfill the contract, and then in accordance with tax and accounting regulations – for a maximum of 5 years from the end of the tax year. Data processed on the basis of consent (e.g., newsletter) will be stored until the consent is withdrawn.

5. User Rights

You have the right to:

  • access your data and receive a copy,
  • rectify or supplement your data,
  • request deletion of data (“right to be forgotten”),
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw consent at any time (if the basis was consent under Art. 6(1)(a) GDPR).

To exercise your rights, please contact us: contact@krakowplaces.com.
You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

6. Cookies

Our store uses cookies for technical, analytical, and marketing purposes (e.g., Facebook Pixel, Google Analytics). You can change cookie settings in your browser. Limiting cookies may affect some website features.

7. Children’s Data Protection

Our services are not directed at individuals under the age of 16. We do not knowingly collect data from children.

8. Changes to the Privacy Policy

The privacy policy may be updated. Any significant changes will be announced on our website.